Blackboard Ultra: Faculty Support
Workshop Offerings
Mercy Online offers comprehensive training, course design, and pedagogical support for Blackboard Ultra, tailored to various teaching modalities, including online, hybrid/blended, and web-enhanced environments. Our team provides multiple levels of support, such as drop-in help, training workshops, online course design consultations, and faculty learning communities focused on Blackboard and online learning. For more details, please contact us at mercyonline@mercy.edu.
Frequently Asked Questions
You need to complete Blackboard Ultra 101 (via Zoom) and Blackboard Ultra 102 (asynchronous)
To ensure you are prepared to teach on Blackboard Ultra, it is essential to complete your training beforehand. For graduate courses, this training should have been completed before the start of teaching in Spring 2025. For undergraduate courses, it must be completed before the start of teaching in Fall 2025.
We are rolling over courses from the previous academic year. For example, this means that if you taught a course in Fall 2024, it will be rolled into Fall 2025 (if you are teaching it again). If you did not teach it in the previous academic year, then you will want to fill out the following form to let us know what you need:
Yes, you still need to be trained in Blackboard Ultra at B次元 so that you are aware of Blackboard Ultra requirements and Blackboard Ultra Templates specific to B次元.
Blackboard Ultra will be fully rolled out in Fall of 2025. Please note that you should complete both Blackboard Ultra 101 and 102 prior to teaching.
Students will receive a mandatory 20-minute orientation video that they must watch before gaining access to their courses.
If you have any technical questions relating to log-in problems, passwords, browsers or immediate assistance with Blackboard please contact the IT 24/7 help desk number at 914-674-7526 or email them at helpdesk@mercy.edu.
Reach out to mercyonline@mercy.edu and one of our staff will assist you.